Reconnect a Wi‑Fi camera after a router change
After a new router or Wi‑Fi name/password, wireless cameras often need pairing again (QR or app). Wired recorders are different — see ISP/router change help.
- Put the new Wi‑Fi name and password somewhere you can type carefully.
- In the camera / manufacturer app we set you up with, choose add or reconnect camera (often a QR scan on the camera or a sticker).
- Complete the Wi‑Fi setup so the camera joins the new network.
- If you cannot finish setup, a temporary option is to set the new router’s Wi‑Fi name and password to match the old ones, then change them later with us on a visit.
- Confirm live view works. If only some cameras fail, tell us which ones.
Wired cameras and the recorder / NVR after a network change are different — follow new router or ISP.
Important: do not factory-reset a recorder unless we ask you to.
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